Live / Casino
pk0p collects and uses your information to keep your wallet, transaction history and session activity running across sports and casino sections. Access to this platform depends on your local law and eligible regions.
This policy describes how we collect, store and use information tied to your pk0p account. When you log in, place a wager, or move funds through Nagad, Upay or Bank Transfer, we record the transaction details needed to maintain your account history and process your request. We collect the information you provide at registration — name, contact details, payment identifiers — and the activity data generated when you use the platform: session logs, device type, wallet movements and game history. We do not sell your personal data to third parties. Data is retained for as long as your account remains active and for the period required by applicable financial and regulatory obligations. If you close your account, we retain records for the minimum period required under applicable rules, after which they are deleted or anonymised. Your use of this platform and the handling of your data is subject to the laws of your jurisdiction. Where local law restricts access or data processing, those restrictions apply. We aim to keep this policy current; material changes will be communicated through your registered contact details or a notice on the account page.
Understanding what falls inside and outside this policy helps you know exactly what we are responsible for and where your own choices matter.
All data generated when you log in, navigate between sports and casino sections, or update your account details falls within this policy. We control how that data is stored and who can access it.
Wallet movements processed through Nagad, Upay or Bank Transfer are covered. We hold the records of those transactions and you can request a copy through your account history page.
Pages, odds displays, game interfaces and promotional notices are part of our platform and governed by this policy for analytics purposes. Content you submit — support messages, for example — is also covered.
Payment processors, game content studios and any external link you follow from our site operate under their own privacy terms. We are not responsible for how those parties handle data once a request leaves our platform.
You have several concrete actions available regarding the data we hold on your account. To review your transaction records — including Nagad top-ups, Upay settlements and Bank Transfer entries — open the account history section after logging in; the full ledger is visible there without needing to contact support. If any personal detail on your account is incorrect, you can update most fields directly in account settings. For fields that require verification before a change is accepted, the account page will show the steps to follow. If you want to raise a question about how your data is used, or request that we restrict processing in a specific way, the support route below is the right path. We will respond to data-related requests within a reasonable period. Where local law grants additional rights — such as data portability or erasure — those rights apply to the extent permitted in your jurisdiction.
Log in and open account history to see your full transaction ledger, including all wallet movements and session entries.
Update personal information in account settings. Fields requiring verification will show the required steps on the same page.
Contact support through the route listed on this page to ask about data use, request a restriction, or flag an inaccuracy we need to correct.
For data-related requests that go beyond self-service account tools, our support team handles them through the published contact route.
If you have a question about this policy or want to act on any of the rights described above, use the contact routes published on the site. We do not list operating hours or response-time commitments we cannot verify, but all data-related queries are handled through the same support channels as account issues.
Open a support request from within your logged-in account for any data query tied to your wallet or transaction history.
Send a written data request to the email address published on the site contact page. Include your registered account identifier so we can locate your records.
The help section accessible from the account menu covers common data and privacy questions. Check there first for self-service answers before raising a formal request.
We apply standard security measures to the data we hold, including encrypted connections for account sessions and restricted internal access to personal records. Here is how each area works in practice.
We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings. Disabling analytics cookies does not affect account function.
Your account is protected by the login credentials you set. We do not store payment PINs or full card numbers. Wallet identifiers for Nagad, Upay and Bank Transfer are held in encrypted form.
Active account data is retained while your account is open. After closure, we keep records for the minimum period required under applicable financial rules, then delete or anonymise them.
When we update this policy in a material way, we will notify you via your registered contact details or a notice on the account page before the change takes effect.
These are the questions we hear most often about data, account records and your rights under this policy.
We collect the details you enter at registration — name, contact information and payment identifiers such as your Nagad or Upay account reference. We also record activity data generated during your sessions, including device type, login times and wallet movements.
Yes. Log in and open the account history section to view your full ledger. Nagad top-ups, Upay settlements and Bank Transfer entries are all listed there. No support request is needed to access your own transaction history.
We do not sell your personal data. We share only what is necessary with payment processors handling your Nagad, Upay or Bank Transfer requests, and with game content studios to the extent required to deliver the service. Each third party operates under its own privacy terms.
Most personal details can be updated directly in account settings after you log in. Fields that require identity verification before a change is accepted will show the required steps on the same page. For anything you cannot update yourself, contact support through the published route.
After account closure, we retain records for the minimum period required under applicable financial and regulatory obligations in your jurisdiction. Once that period ends, records are deleted or anonymised. The exact retention period depends on local law.
Yes. Access to the platform and the way your data is handled are both subject to the laws of your jurisdiction. Where local law restricts access or data processing, those restrictions apply. Check your local regulations to confirm eligibility before using the platform.